How is this done on Windows 7 as I cannot find this process available? And why would the printer not find the computer to perform a scan when the computer found the printer to create a print? It tells me to Open the HP Printer Software, select 'Scanner Actions' and then select 'Manage Scan to Computer'.
Next I selected the Scan icon on the printer screen and received a message 'No Computer Found'. I again turned the printer off and back on and was able to wirelessly print a test page. Now when I try to scan, the printer error message states that no connection is found to a computer. The scan application on the computer is in use.Īn OCR application is not installed on the computer. The connection to the computer has been lost. One or more of the following problems has prevented the scan from being completed: The printer initiates scanning and then displays the following message: However, when I scan to computer, I select the destination listed as USER-HP and Scan as PDF. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.
DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.